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  • Terms and Conditions of Stay – York Street Studios

    These are the terms and conditions for York Street Studios that all guests are bound by for the duration of their stay with us

TOWN HOTELS LIVERPOOL

YORK STREET STUDIOS
Apartment Guests Terms and Conditions

Refundable Damage Deposit
Damage deposit from £50.00 per person is required on arrival at the apartments. (The total amount of deposit varies depending on the size of the group, date of the booking and length os stay) The deposit is fully refundable after checkout as long as there has been no damage to the property and the terms and conditions signed on arrival have not been breached.
(If cash deposits are taken then these will be banked and deposits will then be returned by bank transfer within ten days of the stay)

Please note that at least 50% of guests in one apartment must be 21 years and over. Only guests included in the booking are permitted into the apartment.

Check in and Out
Our reception is located at our Chavasse Apartments Building on Lydia Ann Street L1 5BW. We have a 24hr reception team who will assist. Front entrance and apartment codes are given on arrival and are valid for the length of the stay.

Late Check out
We do not offer extended checkout or complimentary late check out. Late checkout of the apartments is chargable at £20.00 per hour after 10am on the day of departure. The charge will be deducted from the security deposit.

Guest Identification
The lead booker is required to show photo identification and credit card upon check-in. All other guests in the apartments are to give their names. Please note that all Special Requests are subject to availability and additional charges may apply.

Noise Pollution Policy
This property is situated in a residential area and we operate a strict no noise pollution policy, outside of the apartment walls. Any breaking of the house rules or noise complaints can result in additional charges being made or security deposit being retained.

Smoking
York Street Studios is strictly none smoking. Any guests who are found to be smoking, or any evidence of smoking, in the apartments will result in the security deposit being retained.

Extra Guests
If any extra guest are found in the apartments other than the number that have booked and paid to stay then the full amount of the security deposit will be retained.

CCTV & 24hr security
We have 24hr security and during the hours of 10pm to 7am we have hourly security check to all the apartments. CCTV is activated on movement and cover the main door and corridors to the apartments.

Complaints procedure for adjoining occupiers
Chavasse apartments reception is manned 24 hours a day with our mobile security unit on duty from 10pm to 8am.

For out of hours assistance, questions or queries then please call 07951821043.